It’s a platform that helps clinics manage online reviews by filtering negative feedback and encouraging positive reviews.
1. Patients Scan a QR Code
After their consultation, patients scan a QR code provided by the clinic.
2. Rate Their Experience
They are taken to a page where they can rate their experience from 1 to 5 stars.
3. Redirect Based on Rating
4. Review Monitoring
Clinics can collect, organize, and analyze feedback to improve services and maintain high ratings.
Patients who rate 1-3 stars are redirected to a private feedback form, so the feedback stays internal.
Reviews can be submitted via QR codes, SMS, WhatsApp, or email invitations.
The system costs RM950 per year for 1-5 clinic branches.
Yes, all reviews are integrated with your Google Business Profile.