Your staff are busy.
WhatsApp enquiries keep coming.
Your physios are treating patients. AI answers routine treatment questions, checks live therapist slots, and books appointments 24/7 without receptionist delays.
30-minute walkthrough · No commitment
Clicked Back Pain Ad to WhatsApp
Reply 2 Hours Later
Staff treating patients chairside
Booked at Competitor
Nearest clinic replied in 60s
Tiara Mahmud • Back Pain
Sat, 2:30 PM • Physio Daniel
Patient books competitor · RM450 lost
Lamanify is Trusted by 100+ physiotherapy & rehabilitation centres in Malaysia
From Manual Booking Chaos to Complete Autopilot
See what changes when your physiotherapy centre upgrades from manual WhatsApp handling to AI automation.
Patient WhatsApp Enquiries
Enquiries wait 5–9 hours while staff treat patients. Leads get tired of waiting and message competing centres.
Instant empathetic AI replies 24/7 in BM & English, giving treatment details, rates, and verified available slots in seconds.
Therapist Slot Coordination
5+ back-and-forth messages checking physical rosters or whiteboards while therapy bays sit unbooked.
Live calendar sync checks exact therapist availability and locks appointments with automatic reference IDs.
Attendance & Rescheduling
Manual reminders forgotten; ~25% patient no-shows and lost recovery momentum for treatment plans.
Multi-stage automated WhatsApp reminders with 1-click self-service rescheduling, reducing no-shows to under 5%.
30-minute walkthrough · Tailored to your clinic · Zero commitment
The Breakthrough Shift
Here's the part most clinic owners miss: this was never a staff problem. It's a manual-process problem — and manual processes can be automated.
How It Works
Capture once and automate everywhere
From after-work injury enquiries to confirmed therapy show-ups—run your entire physiotherapy booking cycle on complete autopilot.
Answers routine questions on therapy types, session lengths, fees, and location in English & BM—capturing patients 24/7 without delays.
Checks physiotherapist rosters, therapy bay schedules, and session durations in real time to return verified, conflict-free open slots.
Instantly creates patient profile, logs injury/therapy tags, generates reference ID, and blocks therapist time automatically.
Sequences 24h & 2h WhatsApp reminders with comfortable wear instructions and 1-click self-service reschedule links.
Less Chasing. More Clarity.
Less repetitive admin. More time for patient rehabilitation.
This is not about removing the human side of your centre. It is about making routine booking conversations easier so your team focuses on recovery.
Example WhatsApp Conversation
“Hi, do you have a consultation slot for Pico Laser tomorrow evening?”
“Yes! Dr. Chloe has slots open at 7:30 PM or 8:15 PM tomorrow. Which works better for you?”
“8:15 PM please.”
“Done! Your consultation is locked in with Dr. Chloe for tomorrow at 8:15 PM. We’ve sent your booking pass.”
The 4 Value Pillars Built Specifically for Physiotherapy Centres
From late-night injury enquiries to 5-star Google reviews — see how LamaniHub automates scheduling logistics and protects therapist treatment time.
24/7 AI WhatsApp Receptionist & Lead Conversion
Capture after-hours injury inquiries instantly before patients book another centre.
Empathetic, clear conversations tailored to pain relief & recovery
No robotic scripts or rigid menu buttons. The AI converses naturally in your clinic's preferred tone—reassuring, elegant, and polite—making clients feel comfortable the moment they message.
Session rates, treatment durations & insurance FAQ — perfectly memorized
Eliminate repetitive pricing questions. Upload your laser packages, injectables guide, facial steps, and pre-care protocols. The AI strictly answers with approved clinic information without hallucinations.
1-click takeover for complex injury cases and sports rehabilitation
Full AI automation with instant human control. When high-ticket contouring, custom injectable inquiries, or VIP patients message, staff can jump into the live chat instantly with a single toggle.
Smart Centre & Therapist Appointment Hub
Protect therapist time, synchronize treatment bays, and slash patient cancellations.
Zero double-bookings. 100% therapy bay utilization.
An empty treatment bay costs RM150–RM300/hour in lost revenue. LamaniHub tracks confirmed, pending, and completed slots across all therapists and bays.
Manage physiotherapists & shift rosters effortlessly
Easily manage consulting hours, working days, and treatment specialties for physiotherapists (stroke rehab, sports injuries, spine care). The AI booking engine automatically matches treatment requests to the right therapist.
Transparent therapy menus, session durations & rehabilitation guides
Configure procedure times (30m laser vs 90m premium facial), package pricing ranges, and pre-care notes. The WhatsApp AI pulls from this catalog to educate clients before they arrive at your clinic.
Patient CRM & Rehabilitation Case Notes
360° patient context, recurring rehab session recalls, and secure paperless records.
Automate rehabilitation follow-ups and bring patients back for full recovery
Aesthetic clinics thrive on recurring sessions (botox top-ups, laser cycles, monthly facials). LamaniHub tracks visit history and triggers friendly WhatsApp check-in reminders when it's time for maintenance.
Every interaction, visit history & WhatsApp transcript on one screen
Doctors and aesthetic consultants gain immediate context before greeting clients. View complete WhatsApp conversations, past laser settings, skin sensitivity flags, and upcoming bookings at a glance.
Fast SOAP documentation, range-of-motion metrics & therapist remarks
Eliminate messy paper consultation forms. Doctors can document skin diagnoses, record laser spot sizes/fluences, anesthesia batch details, and post-care notes in seconds on any iPad or PC.
Reputation Engine & Growth Analytics
Dominate local Google Maps search, intercept negative feedback, and track clinic KPIs.
Turn recovered physio patients into 5-star Google reviews on autopilot
Over 85% of aesthetic clients choose a clinic based on Google Maps reviews. 2 hours after an appointment, WhatsApp sends a polite feedback check-in. Happy clients get routed directly to your Google Review page.
Track client sentiment, rating trends & branch service benchmarks
Gain deep operational insights into what clients love and where friction occurs. Sentiment AI categorizes feedback across waiting times, consultant friendliness, and treatment results across all your branches.
Real-time rehab centre KPIs wrapped in your centre's brand
Clinic directors get a command view of daily confirmed appointments, active WhatsApp consultation leads, and monthly package volumes — fully customized with your clinic logo and branding colors.
Built-in interactive SOPs ensuring staff are fully trained in 24 hours
No steep learning curves. Embedded step-by-step interactive walkthroughs guide new consultants and clinic receptionists through every common booking, cancellation, and treatment workflow.
Everything your aesthetic practice needs
without hiring another full-time receptionist
Handle routine consultation inquiries, appointments, reminders and rescheduling in one AI Appointment System.
What You Receive
Estimated comparable vendor value
Get the complete system for RM269/month
Less than RM9 per day. Setup included.
30 minutes · No commitment
Before hiring another front-desk receptionist…
- Salary and EPF/SOCSO employer costs
- Hiring, training and leave cover
- Limited to working hours (misses late-night leads)
- Replies 24/7 instantly (including 2am leads)
- Books doctor slots and handles rescheduling
- Supports and empowers your existing team
Ready to give your team more time for patients?
Book a demo to see how an AI WhatsApp Chatbot can help your physiotherapy centre manage enquiries, bookings and rescheduling with less manual admin.
Prefer to chat directly?
Skip the form. Chat directly with our team to ask questions and lock in your demo slot.
Questions Physiotherapy Centre Owners Usually Ask
Everything you need to know about setting up the AI Appointment System for your physiotherapy centre.
1. Will this system replace our physiotherapists or counter staff?
2. Can our physiotherapists take over complex injury conversations?
3. What happens if a patient asks for a clinical injury diagnosis?
4. Do patients need to download any special app to book?
5. Can we continue using our existing clinic WhatsApp number?
6. Can the AI reply in English, Bahasa Malaysia and Manglish?
7. How fast is onboarding and setup?
8. What is included in the RM269 monthly package?
Still unsure whether it fits your physiotherapy centre?
Bring us your current booking workflow. We'll show you exactly what can be automated—and what should remain with your consultants.
30-minute walkthrough · No commitment